February 10th in Client care, Clients, Humour, Lawyers, Tips by Editor .
Delivering bad news to the client
What’s your preferred method…?
What’s your preferred method…?
“We do not work on the weekends” and we are “not perfect”…
You might think they’re more used to lawyers’ bad habits…
An earlier court ruling awarding Levicom nominal damages of just £5 was overturned yesterday…the original claim…$55m (£37m)!
Why can’t they just accept a fee without complaining…?
How to give a client the middle finger without actually giving them the middle finger…
And it’s all down to billing…
Even if she is leaving…
So you think you’re client focused…?